Duties of a full-service Realtor.
We do all this stuff. Does your agent? full-service Realtor.
Actually, we do far more...
Pre-Listing Activities
1. Make appointment with seller for listing presentation
2. Send seller a written or e-mail confirmation of listing appointment and call to confirm
3. Review pre-appointment questions
4. Research all comparable currently listed properties
5. Research sales activity for past 18 months from MLS and public records databases
6. Research "Average Days on Market" for this property of this type, price range and location
7. Download and review property tax roll information
8. Prepare "Comparable Market Analysis" (CMA) to establish fair market value
9. Obtain copy of subdivision plat/complex lay-out
10. Research property's ownership & deed type
11. Research property's public record information for lot size & dimensions
12. Research and verify legal description
13. Research property's land use coding and deed restrictions
14. Research property's current use and zoning
15. Verify legal names of owner(s) in county's public property records
16. Prepare listing presentation package with above materials
17. Perform exterior "Curb Appeal Assessment" of subject property
18. Compile and assemble formal file on property
19. Confirm current public schools and explain impact of schools on market value
20. Review listing appointment checklist to ensure all steps and actions have been completed
21. Prepare sellers NET sheet showing approximate proceeds to be collected at closing
Listing Appointment Presentation
22. Give seller an overview of current market conditions and projections
23. Review agent's and company's credentials and accomplishments in the market
24. Present company's profile and position or "niche" in the marketplace
25. Present CMA Results to seller, including comparables, solds, current listings & expireds
26. Offer pricing strategy based on professional judgment and interpretation of current market conditions
27. Discuss Goals with seller to market effectively
28. Explain market power and benefits of Multiple Listing Service (BLC)
29. Explain market power of web marketing, IDX and REALTOR.com
30. Explain the work the brokerage and agent do "behind the scenes" and agent's availability on weekends.
31. Explain our TEAM concept at Green Pocket Realty and how we all make sure that all responsibilities are covered
32. Explain agent's role in taking calls to screen for qualified buyers and protect seller from curiosity seekers
33. Present and discuss strategic master marketing plan
34. Explain different agency relationships and determine seller's preference
35. Review and explain all clauses in Listing Contract & Addendum and obtain seller's signature
Preparing for Listing
36. Review current title information
37. Measure overall and heated square footage
38. Measure interior room sizes
39. Confirm lot size via owner's copy of certified survey, if available
40. Note any and all unrecorded property lines, agreements, easements
41. Obtain and review house plans, if applicable and available
42. Obtain former owners title insurance policy
43. Order plat map for retention in property's listing file
44. Prepare showing instructions for buyers' agents and agree on showing time window with seller
45. Obtain current mortgage loan(s) information: companies and & loan account numbers
46. Verify current loan information with lender(s)
47. Check assumability of loan(s) and any special requirements
48. Discuss possible buyer financing alternatives and options with seller
49. Review current appraisal if available
50. Identify Home Owner Association manager if applicable
51. Verify Home Owner Association Fees with manager - mandatory or optional and current annual fee
52. Order copy of Homeowner Association bylaws, if applicable
53. Research electricity availability and supplier's name and phone number
54. Calculate average utility usage from last 12 months of bills
55. Research and verify city sewer/septic tank system
56. Water System: Calculate average water fees or rates from last 12 months of bills )
57. Well Water: Confirm well status, depth and output from Well Report
58. Natural Gas: Research/verify availability and supplier's name and phone number
59. Verify security system, current term of service and whether owned or leased
60. Verify if seller has transferable home warranty
61. Ascertain need for lead-based paint disclosure
62. Prepare detailed list of property amenities and assess market impact
63. Prepare detailed list of property's inclusions, exclusions or conveyances with sale.
64. Compile list of completed repairs and maintenance items
65. Send "Vacancy Checklist" to seller if property is vacant
66. Explain benefits of Home Owner Warranty to seller
67. Assist sellers with completion and submission of Home Owner Warranty Application
68. When received, place Home Owner Warranty in property file for conveyance at time of sale
69. Have extra key made for lockbox
70. Verify if property has rental units involved. And if so:
■ Make copies of all leases for retention in listing file
■ Verify all rents & deposits
■ Inform tenants of listing and discuss how showings will be handled
71. Arrange for installation of yard sign
72. Assist seller with completion of Seller's Disclosure form
73. "New Listing Checklist" Completed
74. Review results of Curb Appeal Assessment with seller and provide suggestions to improve salability
75. Review results of Interior Décor Assessment and suggest changes to shorten time on market
76. Load listing into transaction management software program
Entering Property in MLS Database
77. Prepare MLS Profile Sheet -- Agents is responsible for "quality control" and accuracy of listing data
78. Enter property data from Profile Sheet into MLS Listing Database
79. Proofread MLS database listing for accuracy - including proper placement in mapping function
80. Add property to company's Active Listings list
81. Provide seller with signed copies of Listing Agreement and paperwork through DotLoop
82. Take additional photos for upload into MLS and use in flyers. Discuss efficacy of drone video Marketing the Listing
83. Create print and Internet notices of listing
84. Coordinate showings with owners, tenants, and other Realtors®. Return all calls - weekends included
85. Install electronic lock box if authorized by owner. Program with agreed-upon showing time windows.
86. Create “Just Listed” FB ads
87. Prepare flyers & feedback emails
88. Review comparable MLS listings regularly to ensure property remains competitive in price, terms, conditions and availability
89. Prepare property marketing brochure for seller's review
90. Arrange for printing or copying of supply of marketing brochures or fliers
91. Place marketing brochures in all company agent mail boxes
92. Upload listing to company and agent Internet site, if applicable
93. Mail Out "Just Listed" notice to all neighborhood residents
94. Advise Network Referral Program of listing
95. Provide marketing data to buyers coming through international relocation networks
96. Provide marketing data to buyers coming from referral network
97. Provide "Special Feature" cards for marketing, if applicable
98. Submit ads to company's participating Internet real estate sites
99. Price changes conveyed promptly to all Internet groups
100. Reprint/supply brochures promptly as needed
101. Loan information reviewed and updated in MLS as required
102. Feedback e-mails/faxes sent to buyers' agents after showings
103. Review weekly Market Study
104. Discuss feedback from showing agents with seller to determine if changes will accelerate the sale
105. Place regular weekly update calls to seller to discuss marketing & pricing
106. Promptly enter price changes in MLS listing database
The Offer and Contract
107. Receive and review all Offer to Purchase contracts submitted by buyers or buyers' agents.
108. Evaluate offer(s) and prepare a "net sheet" on each for the owner for comparison purposes
109. Counsel seller on offers. Explain merits and weakness of each component of each offer
110. Contact buyers' agents to review buyer's qualifications and discuss offer
111. Fax/deliver Seller's Disclosure to buyer's agent or buyer upon request and prior to offer if possible
112. Confirm buyer is pre-qualified by calling Loan Officer
113. Obtain pre-qualification letter on buyer from Loan Officer
114. Negotiate all offers on seller's behalf, setting time limit for loan approval and closing date
115. Prepare and convey any counteroffers, acceptance or amendments to buyer's agent
116. Fax copies of contract and all addendums to closing attorney or title company
117. When Offer to Purchase Contract is accepted and signed by seller, deliver to buyer's agent
118. Record and promptly deposit buyer's earnest money in escrow account.
119. Disseminate "Under-Contract Showing Restrictions" as seller requests
120. Deliver copies of fully signed Offer to Purchase contract to seller
121. Fax/deliver copies of Offer to Purchase contract to Selling Agent
122. Fax copies of Offer to Purchase contract to lender
123. Provide copies of signed Offer to Purchase contract for office file
124. Advise seller in handling additional offers to purchase submitted between contract and closing
125. Change status in MLS to "Sale Pending"
126. Update transaction management program to show "Sale Pending"
127. Review buyer's credit report results
128. Provide credit report information to seller if property will be seller-financed
129. Assist buyer with obtaining financing, if applicable and follow-up as necessary
130. Coordinate with lender on Discount Points being locked in with dates
131. Deliver unrecorded property information to buyer
132. Order septic system inspection, if applicable
133. Receive and review septic system report and assess any possible impact on sale
134. Deliver copy of septic system inspection report lender & buyer
135. Deliver Well Flow Test Report copies to lender & buyer and property listing file
136. Verify termite inspection ordered
137. Verify mold inspection ordered, if required
Tracking the Loan Process
138. Confirm Verifications of Deposit & Buyer's Employment Have Been Returned
139. Follow loan processing through to the underwriter
140. Add lender and other vendors to transaction management program so agents, buyer and seller can
141. Track progress of sale
142. Contact lender weekly to ensure processing is on track
143. Relay final approval of buyer's loan application to seller
Home Inspection & Appraisal
144. Coordinate buyer's professional home inspection with seller
145. Review home inspector's report
146. Enter completion into transaction management tracking software program
147. Explain seller's responsibilities with respect to loan limits and interpret any clauses in the contract
148. Ensure seller's compliance with Home Inspection Clause requirements
149. Recommend or assist seller with identifying and negotiating with trustworthy contractors to perform any required repairs
150. Negotiate payment and oversee completion of all required repairs on seller's behalf, if needed
151. Enter appraisal completion into transaction management program
152. Assist seller in questioning appraisal report if it seems too low
Closing Preparations and Duties
153. Contract
154. Coordinate closing process with buyer's agent and lender
155. Update closing forms & files
156. Ensure all parties have all forms and information needed to close the sale
157. Select location where closing will be held
158. Confirm closing date and time and notify all parties
159. Assist in solving any title problems (boundary disputes, easements, etc.) or in obtaining death certificate
Closing
160. Work with buyer's agent in scheduling and conducting buyer's final walk-thru prior to closing
161. Research all tax, HOA, utility and other applicable prorations
162. Request final closing figures from closing agent (attorney or title company)
163. Receive & carefully review closing figures to ensure accuracy of preparation
164. Forward verified closing figures to buyer's agent
165. Request copy of closing documents from closing agent
166. Confirm buyer and buyer's agent have received title insurance commitment
167. Provide Home Warranty paperwork for availability at closing
168. Review all closing documents carefully for errors
169. Forward closing documents to absentee seller as requested
170. Review documents with closing agent (attorney)
171. Provide earnest money deposit check from escrow account to closing agent
172. Coordinate this closing with seller's next purchase and resolve any timing problems
173. Have a "no surprises" closing so that seller receives net proceeds check at closing
174. Refer sellers to one of the best agents at their destination, if applicable
175. Change MLS status to Sold. Enter sale date, price, selling broker and agent's ID numbers, etc.
176. Close out listing in transaction management program Follow Up After Closing
177. Answer questions about filing claims with Home Owner Warranty company if requested
178. Attempt to clarify and resolve any conflicts about repairs if buyer is not satisfied
179. Respond to any follow-on calls and provide any additional information required from office files.
Our Top 10 Duties
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Professional in-home consultation, valuation and estimate
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Advise on predicted inspection repairs and staging
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Take professional photos and video of home (drone for larger homes)
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List home on MLS and all major websites
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Full marketing of home with brochures, yard sign and internet
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Use the full services of DotLoop, BrokerBay and MasterLock
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Negotiate and advise on offers, counter-offers and inspections responses.
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Advise and coordinate inspection repairs
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Work closely with title company to insure a free and clear title.
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Arranging a "no-surprise", hassle-free closing!